Return and Refund Policy

At Medowa Global, we aim to ensure customer satisfaction. Please review our return and refund policy:

1. Eligibility for Returns:

   • Products must be unused and in their original packaging.
   • Return requests must be initiated within 14 days of delivery.

2. Non-Returnable Items:

   • Opened or used skincare products.
   • Items purchased on final sale.

3. Refund Process:

   • Approved refunds will be credited to the original payment method within 7-10 business days after inspection.

4. Return Shipping:

   • Customers are responsible for return shipping costs unless the product is defective or incorrect.

5. Defective Products:

   • If you receive a defective product, contact us within 48 hours of delivery for a replacement or refund.